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FAQS

Where are your products made?

Our products are designed in Australia and manufactured in various factories around the world including China and Indonesia. We use ethical manufacturers and ensure strict quality control guidelines and only use the highest quality materials using 95% cotton and 5% spandex.

Do you offer exchanges or refunds?

We are happy to exchange items and may offer a refund at our discretion, please read our Returns & Shipping policy in full before completing your purchase at checkout.

Do you have tracking available?

All items shipped within Australia through Australia Post will be provided with a tracking number. For international purchases, only paid trackable shipping services will come with a tracking number.

Do you ship internationally?

Yes we ship internationally, shipping cost will be calculated at checkout. Time frames will vary depending on destination and shipping service chosen. Krew kids cannot be held accountable for shipping or customs delays.

WILL I HAVE TO PAY IMPORT DUTIES?

If you live outside of Australia you may be required to pay import duties or taxes. Krew Kids cannot be held responsible for any of these charges..

Do you offer wholesale pricing?

We do offer wholesale pricing to select stockists. Please register via the Wholesale link in the footer below or email us at info@krewkids.com.au with full details of your business, website and contact details.
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